Burg's Custom Cleaning a professional carpet and upholstery cleaning company since 1988.
Burg's Custom Cleaning has the technology, expertise and equipment to effectively remove the toughest soils from carpet. We also specialize in upholstery cleaning, leather cleaning and grout cleaning. Experts at removing many spots.
Keywords: carpet cleaning, upholstery cleaning, spot removal, grout cleaning,furniture cleaning, rug cleaning,stain removal, water extraction, odor removal,
Interview Q&A
How long have you been in business?
Since 1988.
What is your primary product or service?
Carpet and upholstery cleaning. Flood Restoration.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Worked at one of the major hospitals in the area. They liked my work so much that I was awarded the contract for their offsite clinics.
How do you differentiate yourself from other businesses in your category and area?
The secret to our success is this: we hire the best people, train them well, and provide them with the most technologically advanced products and equipment. At Burg's Enterpise training is ongoing. We know that developing and keeping employees is essential to providing consistent cleaning services. Our training programs define and communicate expectations. They also track, measure, and reward results. Qualified employees are the reason we can guarantee our services
How many locations do you have and do you have plans to expand?
Currently we have one location and yes we do plan on opening a satellite location in the future.
What type of payments do you accept?
Our company accepts cash, check, Discover, Visa and Mastercard.
Which areas do you service?
Both Macomb, Oakland and St. Clair Counties primarily.
Who owns your company or runs daily operations?
Cathy and William Burg own the company and along with them Burg's has a terrific management staff.
What are your hours of operation?
Our office hours are Monday through Saturday 8:00a.m. to 6:00p.m.
What is the best compliment anyone can give you?
Referring friends and family members.